We are new in the Blue Ridge GA area so we don’t know a lot of people yet, but wanted to share our positive experience with Flood Pros. We came home from a day trip to a completely flooded basement due to rainwater flooding. We searched for restoration companies and were able to connect with Chris at Flood Pros. We want to applaud him on quick service, but also on helping us with what we needed. His tech Tyler came out quickly and extracted the water, set up the dehumidifiers and checked our walls. He was very polite and knowledgeable in doing his job. As my husband and I were in the flooring profession we had knowledge on dealing with the flooring, we were pleasantly surprised at their willingness to do what we ask and letting us handle the part we felt we could. We would recommend them to anyone who has this type of flood disaster, they are competent and professional and will take care of your problem quickly. Thank you Flood Pro of Blue Ridge GA.
I usually only write reviews when the company is outstanding. This was the best service I never received...I will explain later. As soon as I scheduled the appointment, I received two calls from the company. The first call, was to inform me of what I need to understand about making my claim and my insurance. The second, was to make sure I had the number of the person coordinating my service. The next morning, I received a call and text with updates on the insurance policy and claim. At the appointed time, I got the a video call with walking me through necessary steps. I am so much more informed by this experience and though my building ended up taking care of my water issue, I would not hesitate to use this company again. You all are a great example of customer service!!
I had my home listed for sale and last Saturday we had 2 scheduled showings. During the second showing I received a call the basement was flooding from my realtor! When I arrived the water was to my ankles. FloodPro USA arrived at our house within 1 1/2hrs and started their work. Abraham & Alex are polite, hard working, young men and I greatly appreciated their help and professionalism. Within a few days our basement was dry and we signed a contract to the family who visited during "the flood"!
We discovered a leak in the slab somewhere between the kitchen, and the den. The wood floor was lifting, and rugs and walls began soaking up water. Flood pros told us to shut off the water main to the house, and were here in less then an hour. Flood pros had everything under control, and started repairs right away preventing further damage. I would never consider any other company for restoration or water damage. Like their name says "Flood Pros"
Great. They cam out and inspected same day. Diagnosed and saved us big money!
Abraham and Alex were professional, knowledgeable, friendly and did an amazing job! Highly recommend!
My kitchen flooded last week and after speaking with numerous companies and contractors, I decided to go with FloodPros since they can do the whole project of mitigation as well as restoration. Abraham and his crew just wrapped up their part and they were great. Always on time, extremely polite, explained what they were doing and next steps - and they put up with my million questions and being a little OCD. If the rebuild is as good as they are, my kitchen will be looking like a million bucks!
The best. Came right away, very professional, very thorough, and got the job done right. Works with insurance on your behalf. Would definitely use again!
Woke up in the early morning to water dripping from the ceiling from our upstairs bathroom, what a mess. My husband contacted FloodPros USA and they responded immediately. I had the pleasure of meeting Abraham & Alex who were very professional and courteous from their introduction, step by step explanations of the work process, til their exit. Very Professional
Flood Pros, Thanks for saving the day. When my bathroom pipes backed up and flooded my toilet and bathtub I was in a panic! I never experienced anything so devastating. Thank you for showing up fast, even in the middle of the night. Your staff was friendly and professional. They explained every step of the process. Thank you, Joe and Kristy, for walking me through the insurance process. My Husband is a 22 year Combat Wounded Veteran who has a difficult time getting in and out of the tub and soon will not be able to. You made it possible for him to have a shower with easy access. We appreciate your dedication to our Veterans and the community. We will forever be thankful to FloodPros.
It was 2am on a Friday night. The last thing I was expecting was a complete condo full of water coming from a busted pipe in my kitchen wall. I was stressed and out of control, and I didn’t know which way to turn. I called my Insurance company only to be put on hold for over 56 minutes. Then they told me that I should find someone in the phone book and that they would pay their bill. Well, that was not comforting. I looked online and found Flood Pros, they came out within about 45 minutes. The fellow was clean, neat, and uniformed. He explained everything and went right to work. It’s now been 27 days and the place looks great. I will recommend Flood Pros to everyone. These guys were GREAT!
This is a great company! I was really nervous about dealing with a lot of scenarios I don't have a lot of knowledge on. They made the process a breeze and made it is apparent they are a honest and respectable company. I would ABSOLUTELY recommend this company to those that need a service line this!
Finding mold in your home can be an awful experience. You don't know what's hiding behind your walls or how it could affect your family. Ari and his team helped all of those concerns go away. I can't express how incredibly professional and detailed he and his team are. They set up a strong containment area, keeping dust and odor completely out of my home. Every time they came into my house, they wore protective booties. They meticulously removed the affected drywall, vanities, and treated the wood. They documented each step and provided photos and testing results to my insurance company. And, in what is a rarity in the construction and contractor world, they ALWAYS showed up when promised, on time (sometimes even a few minutes early), and worked with my schedule. I recommend them without question to anyone dealing with moisture or mold problems in their home, and appreciate all they did to help our family!
Amazing We had no idea they can even fix our water and molding problem but all I can say is wow!!!!! god is good what a great job they did it was like magic great staff very professional and caring I felt so good Me and my family was so happy we want to recommend this company to the whole world we really appreciate you guys we wish we can do more !!!!!! they are such a great company to do business with they still call and check in with us to make sure we are happy with the service they provided us GOD BLESS YOU !!!
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